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On-site Registration Support

Registration Personnel

Visit Baltimore maintains and operates an internal staff of convention registration personnel, trained to fulfill the on-site registration needs of conventions and groups at the Baltimore Convention Center or area hotels. This team is available to handle multiple tasks including data entry, room monitoring, registration, information, cashiering, labor and more.

To ensure that your staffing requirements are met, a written request and schedule of your needs is required at least 45 days in advance of the first day of your meeting. Please see below for current rates and general job descriptions. You may contact us at 410-659-7069 or aperry@baltimore.org.

Registration Rates

(Four-hour minimum)

Registrar Personnel

Registrar Personnel - Regular Time (8 hours or less in a day) - $16.00 per hour
Registrar Personnel - Overtime (any time worked past 8 hours in one day) - $23.00 per hour

* Due to larger or overlapping groups, Visit Baltimore may utilize approved temporary staffing agencies to assist with personnel needs and requirements. These rates are consistent with the rates listed above.

Supervisors

Supervisor - Regular Time - $20.00 per hour
Supervisor - Overtime (any time worked past 8 hours in one day) - $25.00 per hour

We recommend
A non-working supervisor is required when six (6) or more positions are requested. A second nonworking supervisor is required when fifteen (15) or more positions are requested. A third non-working supervisor is required when twenty-five (25) or more positions are requested.

Executive Specialist

$30 per hour, plus expenses

An executive specialist is an extremely empowered individual who is an expert on how to get special tasks (i.e., attractions and special events) accomplished locally. This person will coordinate daily tasks, by prioritizing the work in the most efficient manner. Four (4) hour minimum will apply.

Registrar Speaker

$150.00 per session

A speaker may be available to present the various attractions, events and history of Baltimore to your attendees at opening ceremonies, luncheons, orientations, etc. Max two (2) hours.

Supervisor

Functions as the meeting planner’s assistant. Must possess excellent delegation and supervisory skills and be firm yet approachable. Must be able to work without supervision and take responsibility for any task assigned by the meeting planner. Acts as liaison between registrars, the client and Visit Baltimore. Designates all breaks; monitors needs and reassigns or relieves jobs when necessary or requested by the client.

Registration Clerk

Staffs the main registration area. Duties include registering attendees, distributing information and giving directions. Maintains movement of the registration line through efficient interaction with attendees.

Cashier

Normally maintains cash received and/or credit card receipts for the meeting. All cashiers are bonded.

Computer/Data Entry Operators

Possess excellent computer skills.

Information/Message Desk (Kiosk)

Provides general information about Baltimore. Answers questions regarding participating hotels, conference programs, meeting rooms, dates and events. Upon request, provides information about area restaurants and makes reservations for attendees.

Room/DoorMonitor

Monitors meetings and exhibitions by checking credentials. Requires the ability to be firm yet courteous and diplomatic.

Show Office

Distributes meeting information, both written and verbal. Must maintain a neat working environment. Becomes familiar with the names and positions of the association executives and how to contact them at all times. Learns dates, times and meeting/exhibit locations well enough to answer questions accurately.

Labor Personnel

Capable of lifting and moving boxes weighing in excess of 20 pounds.

The job descriptions are based on industry standards.

All staff is required by law to a 30-minute break after working four (4) hours or more. All breaks are paid.

Payment

Payment is due within 30 days after receipt of the invoice. If payment is not received within 30 days, a late fee of 10% per month will be assessed.

Late Fee

If registration request is received less then five (5) days prior to the start of the show, a fine of $100.00 will be assessed.

Click here to dowload the registration request form.