Posted on September 24, 2014
You now have more power to control who receives leads, service requests and email notifications! All primary users on your account now have the ability to edit what your staff receives. This also means that you are responsible for adding new contacts and deactivating staff who leave, you no longer need to contact us when you add a new person. You can also grant or remove permissions for current staff. The instructions are posted on the Simpleview extranet under “Partner Bulletins”. If you wish to add another Primary User to your account, please contact the membership department. We hope this new update makes the management of your Simpleview account easier and more effective.
Visit Baltimore recently launched a new software platform called Simpleview. This new platform handles all of our member records, lead and service request generation, and invoicing, and, most important, interfaces with our website, www.Baltimore.org,so that your pertinent member data is viewable to your customers on the Internet. If you currently aren’t logging in, you may be missing opportunities to provide services to Visit Baltimore customers. It’s one of your most beneficial membership benefits, and we want to make sure you are taking advantage of the great opportunities that await you. We currently have the following training times available for both accommodation and non-accommodation partners:
December 16 *Online only
Classes are from noon – 1 p.m. at Visit Baltimore, 100 Light Street, 12th floor.
To register for a session, click HERE.
*The online GoToMeeting link will be emailed the day before your scheduled session.
If you have any questions, please feel free to email Eric Masterton at [email protected].