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About Us

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Mission Statement

Our Mission

Visit Baltimore is a 501(c)(6) nonprofit that generates economic benefits for the region by marketing Baltimore as an engaging cultural destination for visitors, an ideal destination for meetings and conventions, and as an advocate for the local tourism community. We also work to develop the next generation of hospitality leaders through the Visit Baltimore Education and Training Foundation.

What We Do

Visit Baltimore is the official destination marketing organization (DMO) for Baltimore. In this role, we:

  • Inspire people to visit our great destination and to experience the products and services offered by our stakeholders.
  • Generate economic benefits for the greater Baltimore region through the power of collaboration and partnership.
  • Serve as the liaison between members, customer and stakeholders.
  • Provide stakeholders with the necessary tools and information to make their products and services competitive in the marketplace.

Who We Serve

  • Members of the tourism industry such as hotels, restaurants and attractions.
  • Customers such as meeting planners, tour operators, individual tourists and media.
  • Stakeholders including government, citizens and member organizations. Member organizations represented include lodging, dining, arts, attractions, shopping, transportation, associations and government agencies.

Visit Baltimore Leadership Team

Al Hutchinson

President & CEO

Charles H. Jeffers II

Chief Operating Officer

Sarah Schaffer

Chief Marketing Officer

Craig D. Vay

VP of Finance & Administration

Bon Whiting

VP of Membership & Development

Dustin Arnheim

VP of Convention Sales & Services

Directors of the 2019-2020 Baltimore Convention & Tourism Board

John Frisch

Principal and Executive Leadership Coach

Shawan Leadership, LLC

Margot Amelia

Senior Vice President & Chief Marketing Officer

National Aquarium

Jerry Edwards

President and Corporate Chef

Chef’s Expression

Shawn King

Director of Design

OUR HOUSE, Under Armour

Chris Madoo

General Manager

Renaissance Harborplace Hotel

Rob Arthur

General Manager

The Ivy Hotel

Vanessa A. Finney


Quercus Management

Executive Vice President

Mid-Atlantic Nursery Trade Show

Greg Bader

Senior VP, Administration & Experience

Baltimore Orioles

Tony Foreman


Foreman Wolf

Donna Marquez

General Manager

Hyatt Regency Baltimore

Dr. Redonda Miller


The Johns Hopkins Hospital

Michael Barrett

Regional Vice President


Kirby Fowler

President & CEO

The Maryland Zoo in Baltimore

Firkremariam Boghossian

Dean, Earl G. Graves School of
Business & Management

Morgan State University

Michael Frenz

Executive Director

Maryland Stadium Authority

Eleni Monios

Group VP & Mid-Atlantic Market Manager

M&T Bank

Frank Remesch

General Manager

Royal Farms Arena

Greg Brown

General Manager

Hilton Baltimore

Donald Fry

President and CEO

Greater Baltimore Committee

Randall Conroy

Senior VP & General Manger

Horseshoe Casino

Bob Haislip

General Manager

Royal Sonesta Harbor Court Baltimore

Onahlea Shimunek

General Manager

Lord Baltimore Hotel

Alex Smith


Atlas Restaurant Group

Jason Curtis

General Manager

Hotel Indigo Baltimore Downtown

Delegate Keith Haynes

44th District

Peggy Daidakis

Executive Director

Baltimore Convention Center

J. Howard Henderson


Henderson Advisory Group LLC

Ricky Smith

Executive Director/CEO

Maryland Department of Transportation

Marcus Stephens

EVP of Brand Marketing

Sagamore Spirit

Carolyn Mozell

Deputy Chief of Staff for Neighborhood Development

Office of the Mayor

Al Hutchinson

President & CEO

Visit Baltimore

Terry Donahue

General Manager

Marriott Waterfront Hotel

Ted Jabara

Managing Director

Harbor Magic Hotels

Pier 5 Hotel – Admiral Fell Inn

Inn at Henderson’s Wharf

Colin Tarbert

President & CEO

Baltimore Development Corporation

Chuck Tildon

VP External Affairs

University of Maryland Medical System

Wanda Draper

Community Leader

Alison Jones

General Manager

Days Inn Inner Harbor

Juan Webster

General Manager

Montage International – Sagamore Pendry Baltimore

Ex Officio Members

Barry Glassman

Harford County Executive

Johnny Olszewski, Jr.

Baltimore County Executive

Steuart Pittman, Jr.

Anne Arundel County Executive

Stephen Wantz

Carroll County Commissioner


Steve Bers

Whiteford, Taylor & Preston

Elena DiPietro

Chief Solicitor, General Counsel

Baltimore City Law Department

2020 Board of Directors Meeting Dates

2020 Meetings of the Board of Directors of the Baltimore Convention & Tourism Board:

November 18
12-1:30 p.m.
Please check back for more information about location

Unless otherwise noted, all meetings begin at 12 p.m. and if held in person will take place at the Visit Baltimore offices located at 400 East Pratt Street, 10th Floor, Baltimore, Maryland 21202. Lunch will be served when in-person meetings are possible.

If you are interested in hosting one of the above meetings please contact Deborah W. Ivory at 410-659-8340 or [email protected].

Board meetings may occasionally be closed if and as permitted in accordance with the Maryland Open Meetings Act.

Our Impact

At Visit Baltimore, we know that when people explore our neighborhoods, eat at an outstanding restaurant, stay at a world-class hotel, or get a taste of our booming arts scene, they see our city in a new light. This enthusiasm for Baltimore translates into small business sales, tax revenue, job creation, positive media attention and even a strong real estate market.

Here are just some of the recent examples of the impact we have had in recent years:

  • Jobs: In 2018, tourism sustained 86,414 jobs in the Baltimore region, both directly and indirectly
  • Small business sales: Tourism generated $10.7 billion in total business sales in 2018. More than half of all visitor spending (51%) goes to lodging, food and beverages.
  • Tax revenue: Baltimore’s tourism industry generated $734 million in State and City tax revenue in 2018 ($428 million in state revenue; $306 million in city revenue.)
  • Workforce development: Through the work of the Visit Baltimore Education and Training Foundation, our industry is training the next generation of hospitality workers. Since 2015, our nonprofit 501c (3) foundation has awarded more than 40,000 in scholarships to support higher education and professional development.

If you’d like to see some of the examples of the positive press Visit Baltimore has earned, please visit our Baltimore Spotlight page.

Annual Reports

To learn more about our impact, view the latest addition of our annual report below, or click here.