Hospitality Jobs in Baltimore
Job postings and resources to help grow your career in Baltimore's tourism and hospitality industry.
Hospitality and tourism are among the largest industries across the Baltimore region and the country. The growth of the industry depends on all types of jobs to support the needs of all types of visitors—leisure, business and convention—and we need you to help the industry continue to thrive. It takes everyone from the front desk manager to the event coordinator to the restaurant server to make Baltimore a welcoming environment.
Why Work in Hospitality and Tourism?
Are you looking for a fun, dynamic career path with opportunities for growth and advancement? Then the travel and tourism industry is right for you! There are a wide range of jobs available, working at restaurants, hotels, museums, attractions and more, all with a variety of departments within those organizations—sales, marketing, operations, events, etc. With so many different options, there is bound to be a perfect role for you with flexible hours, competitive benefits and endless opportunities.
According to the U.S. Travel Association, workers who start their careers in travel and tourism ultimately achieve higher wages compared to other industries such as healthcare, manufacturing and construction. Despite setbacks resulting from the pandemic, hospitality companies are ready for a huge comeback as more and more people are traveling again. Now is the time to join us!
The Value of Tourism
Baltimore’s tourism industry delivers a variety of economic and quality of life benefits, including:
- Job Creation: The tourism industry is a major source of employment in the Baltimore region, sustaining more than 86,000 people in 2019.
- Visitor Spending: In 2019, visitor spending in Baltimore was $6 billion. More than half of that spending went to support the city’s hotels, restaurants and bars.
- Tax Generation: In 2019, tourism in Baltimore generated $312 million in city tax revenue, which includes $36 million in hotel tax revenue.
- Workforce development: For many years Visit Baltimore has supported a diversity apprenticeship program that provides substantial and holistic experience working across multiple departments within the hospitality industry in Baltimore. The program actively targets applicants from Baltimore City who identify as BIPOC or with another under-represented or minority group.
Learn more about our organization and how Visit Baltimore supports the city’s tourism industry.
About Visit Baltimore
Established in 1982, as a 501(c)(6) not-for-profit corporation, Visit Baltimore is the official destination marketing organization for Baltimore. We are the marketing arm for the Baltimore Convention Center as well as for Visit Baltimore member businesses within the hospitality community. Visit Baltimore brings together the interests of the private sector, government, trade and civic associations and the Visit Baltimore members, in continuing to build the successful convention and leisure travel industry in the Baltimore area.
Visit Baltimore generates economic benefits for Baltimore City through the attraction of convention, group, and leisure visitors, and works to provide a positive experience for all guests.
Our day-to-day behaviors are the foundation of our workplace culture. Because of this, all our actions must come from a place of respect for ourselves, our colleagues, our customers, our community, and our stakeholders. Grounded in a foundation of respect, we embrace the following values as the principal pillars of our culture:
- Practice Mindfulness
- Empower Collaboration
- Exemplify Adaptability
- Celebrate Diversity
Visit Baltimore Diversity Apprenticeship Program
In partnership with Guinness Open Gate Brewery, Visit Baltimore is proud to support the Diversity Apprenticeship Program. The program is designed to promote career interest in the hospitality and craft beer industries among minority students, with a focus on introducing paths at the management level. The 600-hour paid apprenticeship guarantees employment upon completion by Visit Baltimore or a partner organization with the support of Searchwide Global, a full-service executive recruitment firm primarily for companies in the travel, tourism, hospitality, convention, association and venue management industries.
The apprentices shadow at Visit Baltimore, Guinness Open Gate Brewery and another local tourism entity in a three-part immersive learning experience. The program actively targets applicants from the Greater Baltimore region who identify as BIPOC or with another underrepresented minority group.
Data Analytics Fellowship
Visit Baltimore also has a Data Analytics Fellowship that offers emerging leaders from underrepresented communities and diverse ethnic backgrounds the opportunity to gain firsthand experience working in the destination marketing and travel economics industries. This program is generously underwritten by global travel data company Tourism Economics.
The 600-hour paid internship involves working with the operations departments at Visit Baltimore and Tourism Economics. The program provides training and professional development opportunities through academic seminars, in-depth research and analysis and a broad range of skill development. Applicants must be 18 or older and a resident of Baltimore City or the Baltimore-Washington metropolitan area.