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Available Positions At Visit Baltimore

Seeking 2019 Apprenticeship Candidates!

Are you a recent/soon to be graduate from the Baltimore area? Are you interested in gaining a fast track to a leadership career in Baltimore's hospitality and tourism industry? Our Diversity Apprenticeship program may be the perfect fit for you.

The Visit Baltimore Foundation is currently seeking candidates for its 2019 Apprenticeship. A 600 hour paid apprenticeship, the program provides substantial and holistic experience working across multiple departments within Visit Baltimore as well as similar industry partners such as a hotel, an attraction, and/or a convention, arena or other sports facility (to be customized pending apprentice interests and experience). Following successful completion, the apprentice will be guaranteed employment with Visit Baltimore or another industry partner inclusive of out-of-market placement by Searchwide, Inc. The program actively targets applicants from Baltimore City with an ethnic background and/or having a gender preference recognized as helping to assure diversity.

NEW this year - candidates can apply for one of three apprenticeship tracks (marketing, sales/tradeshows, operations)!

Download program information and applicant criteria here. Access the 2019 Application form here.

APPLY BY FEBRUARY 15, 2019.

For more information, please visit https://baltimore.org/foundation/diversity-apprenticeship-program


Part Time Call Center Information Specialist (20 hours per week)

Position Summary:
Visit Baltimore is seeking a part-time Information Specialist to work in the Call Center. This person will ensure all Visit Baltimore members are promoted equally to everyone that calls our toll-free number. This person will also assist in booking hotel reservations, answering inquiries from convention attendees as well as selling tickets for local attractions. The Information Specialist will be responsible for accurately entering customer information into the Company database, and if requested by the customer, will mail a hospitality packet that includes specific information related to Baltimore. The candidate will also become an expert on answering questions from potential visitors regarding what there is to do in Baltimore and will participate in continuing education courses that will keep the Information Specialist up to date on Visit Baltimore member resources.

Basic Qualifications:

  • 1-3 years’ experience in providing exceptional customer service.
  • Must be able to communicate clearly and maintain a professional demeanor.
  • Must be organized and able to manage multiple responsibilities.
  • Must be willing to learn and assist with new projects.
  • Basic typing skills and basic understanding of Microsoft Word and Excel.
  • Positive attitude, dependability and professionalism are a must.

Interested candidates should forward their cover letter, resume and salary requirements to [email protected]. NO PHONE CALLS PLEASE. Visit Baltimore is an Equal Opportunity Employer.


Public Affairs Manager

Summary:
Responsible for assisting the Associate VP of Public Affairs in public affairs and in managing development, programs and operations support for the Visit Baltimore Education and Training Foundation. Activities to include outreach, programs, events and meetings; and support and advocacy efforts.
We’re looking for candidates with a positive, team-oriented mindset, with the proven ability to thrive in a matrixed organization that fosters a fast-paced, results-based work environment.

Essential Duties and Responsibilities:
Development and Foundation

  • Lead Foundation database CRM management (a Blackbaud product) including gift entry and processing, contact maintenance, query lists, reporting, and reconciliation with Finance;
  • Serves as a fundraising officer contributing to the Foundation’s annual fundraising goals (~$100K) by:
  • Developing and implementing the Foundation’s annual communications plan including board/donor/prospect/partner communications (from solicitation to acknowledgment), identifying new opportunities for automated and streamlined processes and systems;
  • Coordinating special fundraising events (silent auctions to signature fundraising dinner);
  • Administers the Foundation’s core scholarship and grant-making programs including publication, applicant review and grantee tracking;
  • Programmatic emphasis on developing the Foundation’s role as a convener/industry expert in Workforce Development;
  • Devises mechanisms for evaluating the Foundation’s impact so as to inform future programming;
  • Supports the AVP of Public Affairs in outreach to/communications with the Board (including maintenance of Boardpaq), as well as with educational, civic, non-profit and other partner institutions to enhance the Foundation’s visibility and operations;
  • Serves as a liaison for the Foundation with internal Visit Baltimore departments to identify opportunities for collaboration, including but not limited to Membership and Marketing; and,
  • Works closely with the Community Engagement Manager to identify and maximize opportunities for collaboration and showcasing of Foundation programs and partners in Visit Baltimore Inc’s Community Engagement/Service plans and programs;
  • Attends and supports Foundation Board of Director meetings.

Public Affairs

  • With direction from the AVP of Public Affairs, supports the execution and tracking of Visit Baltimore’s advocacy efforts, legislative agendas and outreach with City Council, Mayor’s Office and the Maryland General Assembly in Annapolis through tasks including but not limited to written/verbal/email communications (including producing bi-monthly Headlines eblast), presentations, testimony and petition preparation, legislative research, meetings coordination, event logistics, etc.;
  • Manages Visit Baltimore’s Advocacy Center, including becoming a proficient user of
  • VoterVoice or similar grassroots systems;
  • Provides administrative support work for the operations of the Tourism Improvement District (establishment, operations and renewal); and,
  • Coordinates the Advocacy Committee of the Strategic Pillar Working Group of Visit Baltimore.

General

  • Assists with the organization and implementation of elected-facing and Foundation-related events and activities including but not limited to National Tourism Week and Tourism Day in Annapolis; and,
  • Any other duties assigned by the Associate VP of Public Affairs

Basic Qualifications:

  • Bachelor’s degree and 3+ years’ experience in nonprofit management (experience in event or individual fundraising strongly preferred, knowledge of workforce development or scholarship programs desired), public policy or related field, or equivalent combination of education and experience.
  • Exceptional relationship management, verbal and written communication skills.
  • Strong logistical, planning and organization skills.
  • Computer proficiency with Microsoft Office Suite and Content Management Systems (CMS) required, Experience working with Blackbaud Raisers Edge or similar product(s) preferred.
  • Positive attitude, dependability and professionalism are a must.
  • Flexible work schedule with ability to work occasional evening and/or weekend events as needed.

Interested candidates should forward their cover letter, resume and salary requirements to [email protected]. NO PHONE CALLS PLEASE. Visit Baltimore is an Equal Opportunity Employer.

 


Convention Registrar

Limited Part Time Position-As Needed Basis

Convention Registrar is a limited position that supports and services conventions and business meetings held in the Baltimore Convention Center or Baltimore area hotels on an as needed basis. This position performs various job duties including registration, database operation, information concierge, show office, room monitoring, cashiering, and more. The registrars are the “front-line” team that provides outstanding customer service and professional work in an effort to maximize a convention attendee’s positive experience in the Baltimore area.

Basic Qualifications:

  • Candidate should have 1-3 years customer service experience;
  • Ability to type accurately and at an appropriate speed;
  • Must be reliable and on time;
  • Must have flexible schedule, as Registrars need to be available all days of scheduled conventions and meetings in order to be considered for available work;
  • Must be able to follow directions and work professionally and cooperatively in a team environment;
  • Must be able to manage multiple responsibilities;
  • Must be able to adapt to change as position assignments may change throughout the day as directed by the meeting planner;
  • Strong interpersonal and oral communication skills;
  • Previous cash handling experience preferred.

Interested candidates should forward their cover letter and resume to: [email protected]. Visit Baltimore is an Equal Opportunity Employer. No phone calls please.


Digital Content Intern - Summer

Description
To start end of June or early July

Visit Baltimore is looking for a qualified intern to join our marketing team this Summer starting in June 2019. Our intern will assist the Director of Web Marketing, Content & Publications Manager and the Web Marketing Manager.

Upon completion of the internship at Visit Baltimore, each student will leave with valuable “real world” experience in a fast-paced setting, written pieces for their portfolios, and a variety of professional skills and accomplishments to add to their resumes in the areas of marketing, tourism and multimedia content development.

Responsibilities:

  • Research, write and edit monthly and weekly event roundups for publication on our website Baltimore.org
  • Contribute to the research, writing and editing of other online articles for Baltimore.org
  • Assist with website uploads and editing using basic HTML coding
  • Assist with basic website updates and maintenance and sourcing photos
  • Assist with equipment preparation and set-up for off-site video shoots
  • Brainstorm new ideas for digital content
  • Share feedback on new content creation

Requirements:

  • We are looking for juniors or seniors interested in a career in digital marketing, tourism, multimedia journalism or web development. 
  • We ask our intern to commit to 10-15 hours or 2-3 days per week.
  • Our intern should be able to work quickly and efficiently on a deadline and must have strong writing and editing skills.
  • Experience with Adobe Photoshop
  • Experience with HTML coding, digital video creation and MS Office Suite a plus.

To apply for this internship, please email a resume and writing sample to Deanna Martino at [email protected].

About Visit Baltimore
Visit Baltimore is the official sales and marketing organization for Baltimore that generates economic benefits for stakeholders through the attraction of convention, group and leisure visitors. For more information, please visit www.baltimore.org.


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