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Available Positions At Visit Baltimore

Marketing Coordinator

Summary:
Responsible for providing technical support services to the Marketing Department, including but not limited to social media campaign research and content production, social community management, graphic design, and digital file production as well as other traditional clerical functions as they may be required from time to time.

We’re looking for candidates with a positive, team-oriented mindset, with the proven ability to thrive in a matrixed organization that fosters a fast-paced, results-based work environment.

Essential Duties and Responsibilities:

  • Provides technical support to the Marketing Department as may become necessary based upon project needs;
  • Assists Visit Baltimore’s Social Media Manager with online community management, responding to real time comments from consumers as well as conducting social listening and monitoring campaign performance as needed;
  • Attends photo shoots throughout the city to assist Social Media Manager with the production of dynamic content pieces such as cinemagraphs and time-lapse or stop-motion footage;
  • Assists the Director of Brand Marketing in the management and fulfillment of grant-funded advertising campaigns, tracking budget spends, and maintaining spreadsheets and required paperwork for official recordkeeping;
  • Assists the Graphics and Production Manager with prepping and resizing digital files for print and web production, designing brand decks and presentations, maintaining a photo library, and producing data visualizations and/or graphics as needed;
  • Maintains availability to perform such other technical or clerical functions as may be required from time to time by the Marketing Department.

Basic Qualifications:

  • Bachelor’s degree and 2+ years’ experience in a professional office environment, or equivalent combination of education and experience. Agency or newsroom experienced preferred;
  • Proficiency with graphic design and presentation programs such as InDesign, Photoshop and Keynote;
  • Keen interest in digital content creation, social media and community management;
  • Excellent verbal and written communication skills;
  • Strong organizational skills and attention to detail;
  • Ability to work independently as well as in a team environment;
  • Computer proficiency with Microsoft Office Suite;
  • Positive attitude, dependability and professionalism.

Interested candidates should forward their cover letter, resume and salary requirements to [email protected]. NO PHONE CALLS PLEASE. Visit Baltimore is an Equal Opportunity Employer.

Public Relations Intern – Summer 2019

Summary:
To start end of June or early July Visit Baltimore is seeking a highly motivated college student to join our communications team as a Public Relations intern starting in June 2019. Visit Baltimore’s PR internship program will introduce students to the art of public relations within the tourism & hospitality industry.

Upon completion of the internship at Visit Baltimore, each student will leave with valuable “real world” experience in a fast-paced setting, written pieces for their portfolios, and a variety of professional skills and accomplishments to add to their resumes.

Responsibilities:

  • Assist PR Manager with coordination of Summer Restaurant Week media opportunities and media monitoring
  • Support PR Coordinator with creation and delivery of media welcome bags
  • Assist with writing, proofreading and distributing press materials
  • Complete special research projects as assigned
  • Maintain and make monthly updates to the Media Clips Log and keep information current in CRM database
  • Join the Communications team for brainstorming sessions and special events

Requirements:

  • We are seeking college juniors or seniors interested in a career in communications, public relations, marketing, or tourism.
  • We ask interns to commit to 10-15 hours or 2-3 days per week.
  • Intern should be able to work quickly and efficiently on a deadline and must have strong writing and editing skills.
  • Intern should be familiar with the AP Stylebook.

To apply for this internship, please email a resume and writing sample to Jessie Krebs at [email protected].

About Visit Baltimore Visit Baltimore is the official sales and marketing organization for Baltimore that generates economic benefits for stakeholders through the attraction of convention, group and leisure visitors. For more information, please visit www.baltimore.org.



Seeking 2019 Apprenticeship Candidates!

Are you a recent/soon to be graduate from the Baltimore area? Are you interested in gaining a fast track to a leadership career in Baltimore's hospitality and tourism industry? Our Diversity Apprenticeship program may be the perfect fit for you.

The Visit Baltimore Foundation is currently seeking candidates for its 2019 Apprenticeship. A 600 hour paid apprenticeship, the program provides substantial and holistic experience working across multiple departments within Visit Baltimore as well as similar industry partners such as a hotel, an attraction, and/or a convention, arena or other sports facility (to be customized pending apprentice interests and experience). Following successful completion, the apprentice will be guaranteed employment with Visit Baltimore or another industry partner inclusive of out-of-market placement by Searchwide, Inc. The program actively targets applicants from Baltimore City with an ethnic background and/or having a gender preference recognized as helping to assure diversity.

NEW this year - candidates can apply for one of three apprenticeship tracks (marketing, sales/tradeshows, operations)!

Download program information and applicant criteria here. Access the 2019 Application form here.

APPLY BY FEBRUARY 15, 2019.

For more information, please visit https://baltimore.org/foundation/diversity-apprenticeship-program


Part Time Call Center Information Specialist (20 hours per week)

Position Summary:
Visit Baltimore is seeking a part-time Information Specialist to work in the Call Center. This person will ensure all Visit Baltimore members are promoted equally to everyone that calls our toll-free number. This person will also assist in booking hotel reservations, answering inquiries from convention attendees as well as selling tickets for local attractions. The Information Specialist will be responsible for accurately entering customer information into the Company database, and if requested by the customer, will mail a hospitality packet that includes specific information related to Baltimore. The candidate will also become an expert on answering questions from potential visitors regarding what there is to do in Baltimore and will participate in continuing education courses that will keep the Information Specialist up to date on Visit Baltimore member resources.

Basic Qualifications:

  • 1-3 years’ experience in providing exceptional customer service.
  • Must be able to communicate clearly and maintain a professional demeanor.
  • Must be organized and able to manage multiple responsibilities.
  • Must be willing to learn and assist with new projects.
  • Basic typing skills and basic understanding of Microsoft Word and Excel.
  • Positive attitude, dependability and professionalism are a must.

Interested candidates should forward their cover letter, resume and salary requirements to [email protected]. NO PHONE CALLS PLEASE. Visit Baltimore is an Equal Opportunity Employer.


Convention Registrar

Limited Part Time Position-As Needed Basis

Convention Registrar is a limited position that supports and services conventions and business meetings held in the Baltimore Convention Center or Baltimore area hotels on an as needed basis. This position performs various job duties including registration, database operation, information concierge, show office, room monitoring, cashiering, and more. The registrars are the “front-line” team that provides outstanding customer service and professional work in an effort to maximize a convention attendee’s positive experience in the Baltimore area.

Basic Qualifications:

  • Candidate should have 1-3 years customer service experience;
  • Ability to type accurately and at an appropriate speed;
  • Must be reliable and on time;
  • Must have flexible schedule, as Registrars need to be available all days of scheduled conventions and meetings in order to be considered for available work;
  • Must be able to follow directions and work professionally and cooperatively in a team environment;
  • Must be able to manage multiple responsibilities;
  • Must be able to adapt to change as position assignments may change throughout the day as directed by the meeting planner;
  • Strong interpersonal and oral communication skills;
  • Previous cash handling experience preferred.

Interested candidates should forward their cover letter and resume to: [email protected]. Visit Baltimore is an Equal Opportunity Employer. No phone calls please.


Digital Content Intern - Summer

Description:

Visit Baltimore is looking for a qualified intern to join our marketing team this summer. Our intern will assist the Director of Web Marketing, Content & Publications Manager and the Web Marketing Manager.

Upon completion of the internship at Visit Baltimore, each student will leave with valuable “real world” experience in a fast-paced setting, written pieces for their portfolios, and a variety of professional skills and accomplishments to add to their resumes in the areas of marketing, tourism and multimedia content development.

Responsibilities:

  • Research, write and edit monthly and weekly event roundups for publication on our website Baltimore.org
  • Contribute to the research, writing and editing of digital and print content for Visit Baltimore
  • Assist with website uploads and editing using basic HTML coding
  • Assist with basic website updates and maintenance and sourcing photos
  • Assist with preparation and set-up for off-site video and photography shoots
  • Brainstorm new ideas for digital content
  • Share feedback on new content creation

Requirements:

  • We are looking for juniors or seniors interested in a career in digital marketing, tourism, multimedia journalism or web development. 
  • We ask our intern to commit to 10-15 hours or 2-3 days per week.
  • Our intern should be able to work quickly and efficiently on a deadline and must have strong writing and editing skills.
  • Experience with Adobe Photoshop
  • Experience with HTML coding, digital video creation and MS Office Suite a plus.

To apply for this internship, please email a resume and writing sample to Deanna Martino at [email protected].


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