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Special Update on COVID-19.
Special Update on COVID-19.
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Meet Our Services Team

From your initial confirmation to your closing session, Visit Baltimore’s Convention Services staff is dedicated to ensuring your success and the success of your Baltimore meeting. When you choose Baltimore as your host city, rely on our Convention Service professionals to take care of every detail.

Olivia Puglisi 

Director of Convention Services
[email protected]


Olivia Puglisi is a recognized expert in delivering outstanding convention services to meeting planners and visiting guests. As a certified tourism ambassador, she will be an extension of your team during every step of your planning process and is dedicated to the success of your convention. She also loves to shop, so if you’re looking for beautiful, locally made goods, Olivia can help you find just the thing, from beauty products and backpacks to artwork and kombucha.  

Lindsay Ruocco 

Director of Events & Tradeshows
[email protected]


Lindsay Ruocco specializes in promoting Baltimore by planning events with visiting meeting planners and also while on the road. She is a certified tourism ambassador who has supported events held in Baltimore such as IAEE Expo! Expo! and ConferenceDirect’s Annual Partner Meeting. She loves Baltimore for its history, its eclectic neighborhoods and awesome culinary scene. 

Alexis Perry, CTA 

Convention Staffing Manager
[email protected]


Alexis Perry, provides conventions and business meetings held in the Baltimore Convention Center or Baltimore area hotels with staff to assist with all of their on-site registration needs. This position manages a staff of about 50+ part-time employees, which includes all internal operations. 

Morgan Simonet 

Convention Services Manager
[email protected]


Morgan Simonet is an all-around connector to the Baltimore hotel, venue and convention center community. (She also knows where they hide all the good food.) Her favorite Baltimore experience is taking a walk along the waterfront and stopping by BMore Licks in Patterson Park for an ice cream. 

Camille Spilker 

Convention Services Manager
[email protected]


Camille Spilker is a certified tourism ambassador and your resident expert for creating a memorable experience for your guests. Are you looking for a one-of-a-kind venue to host your offsite event? She can help you find the member in our network with the right fit for your group. When she’s not at work, she enjoys the city’s pet-friendly green spaces and family-friendly activities.