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What to Expect When You Visit
What to Expect When You…
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Invested in Your Success

When you choose to hold your event in Baltimore, our team becomes your team. No matter the size of your group, we deliver thoughtful planning, customized marketing support and outstanding customer service to ensure your conference is a success. Learn more about how our team exceeds expectations throughout the entire planning process.

Site Selection

Our team can help with itinerary planning, making appointments and accompanying you during your site visits. Let us know when you’d like to come for a visit and we’ll put together a customized tour to meet your needs.


Housing Assistance

To ensure that planning is as hassle-free as possible, we provide a one-stop shop for all of your housing needs. Visit Baltimore has its own housing bureau, Key Bookings, that assists with booking reservations, yield management, coordinating visitor amenities and reporting reservation data. Contact our housing team to learn more about what we can do for you.

Tammy Davison, CTA
Director of Housing & Call Center Operations
[email protected]


Marketing and promotional support

Our talented marketing team can help you craft a vision for your event and bring that idea to life. From creating web pages and outlining email marketing campaigns to providing photography and website content, we can help you explain why Baltimore is a place your audience will be excited to visit. Ask our sales team for more information about our customized marketing solutions.


Customer experience team

From your initial confirmation to your closing session, Visit Baltimore’s Customer Experience staff is dedicated to ensuring your success and the success of your Baltimore meeting. When you choose Baltimore as your host city, rely on our professionals to take care of every detail.

A Reputation for Outstanding Service

Visit Baltimore Merch

Show off your Baltimore pride in style with t-shirts, hats and hoodies featuring the Visit Baltimore logo. Plus get your hands on our one-of-a-kind posters.