Personalized and customer service oriented tourist information, reservations and ticketing services attractions, museums and sightseeing trolley, walking tours and cruises, from highly training staff and volunteers. Located at 401 Light Street on the West Shore of Baltimore's Inner Harbor. 10:00 AM – 5:00 PM; Closed for Thanksgiving and Christmas Day; Closed on Mondays during January 1 – February 28. Newspaper box located on north and south entrances with visitors guides for walk-up customers. Gift Shop with unique Baltimore items such as apparel, novelties, jewelry and other specialty items. Special events and holidays may affect hours.