At the Baltimore Convention Center, the Convention Concierge Services desk will provide outstanding customer service to your attendees in order to make their Baltimore experience positive and enjoyable. At the Convention Concierge Services desk, convention attendees may make restaurant reservations at all Visit Baltimore member-restaurants; receive information and directional support for all area attractions and amenities; and learn about special events and festivals taking place throughout Baltimore during their stay. Attendees also have access to a self-standing kiosk, allowing them to print discount coupons and offers from local merchants and restaurants.
Near the Convention Concierge, attendees may easily access information about the Charm City Circulator, Baltimore’s free downtown shuttle, and the Downtown Partnership of Baltimore. Many of the same services are also available through our Convention Concierge Express Service Line at 877-Baltimore. The line is available to assist attendees with restaurant recommendations, attraction information, leisure activities and all things Baltimore, Monday through Friday between 9 a.m. and 5 p.m.